The professionalism shown by Mike and the regular communication whether by phone or text was very much appreciated.
Robert & Carol, North Lambton
Matt Nelson was fantastic, he informed me every step of the way and listened and acted on my input.
Jacqui, Merewether
Darren's professionalism impressed us 12 years ago and has done so again in 2012. The reception staff are always polite and happy to assist. Thank you.
Michelle, Adamstown Heights
Scott Purnell & Lyn Goodin-Collis were impressive and kept us up to date without too much interruption to the day.
Stuart & Marianne, New Lambton
I would like to say to you Joanna, that over the past 12 months I have been looking around at numerous properties and you have been the most professional and helpful agent I have met over the past year. Thanks for being so nice. I will definitely recommend you to anyone I know in need of an agent.
Lyndall, Cardiff
Was a real pleasure to have Mike Flook as our agent.
Marc & Michelle, Merewether Heights
I'm thrilled with the efforts of Simon Boyle; he constantly kept me informed and understood the way I wanted to maintain my integrity.
Cory, Cardiff
We thoroughly recommend Robinson Property in particular their agent Scott Purnell for their courteous professionalism at all times.
Jeffrey, New Lambton
Thank you Simon (Boyle), you've done it again and as usual you have achieved another win/win outcome as only a man of your integrity can! Many thanks
Michael & Kim, Speers Point
Communication and advice was excellent. Couldn't have done it without Michaels (McKenna) honesty and reality checks.
Warren, Hamilton South
I consider the service and advice received from Ben Robinson to be very professional and appreciated by our family.
Glen, Merewether
Ben Robinson needs no testimonials. He is a legend!
Errol, Newcastle East
We found Joanna Cook to be very professional and helpful. She also worked in very well with Scott McKenzie.
Barry & Barbara, Islington
Very happy with outcome, sold after first open house even before advertising in the local Newcastle Herald and sold for asking price as well with two competing interested parties coming after the first viewing thanks to Michael Flooks excellent and prompt negotiating skills.
James & Anna-Maria, The Hill
Mike (Flooke) and Steve (Macnamara) made this sale completely stress FREE, everything ran so smoothly. Thank you to all involved.
Patricia, Merewether
Over the past 8 to 10 years of my dealings with Robinson Property, family and employees, has been faultless and a pleasure to have known them.
Three Sided Coin Pty Ltd, Newcastle
We would strongly recommend Matthew (Nelson) to any new client. Matthew conducted our sale in a professional manner. He worked hard between purchaser's solicitors and ourselves to overcome some sale issues. He was always prompt and on time with everything he promised.
Darren & Belinda, Charlestown
Service was very efficient and professional.
Phillip David, Merewether
An excellent customer focused service was provided, nothing was left undone. The staff were always pleasant and considerate. I can’t speak highly enough of Simon Boyle, he fulfilled his role with excellence and commitment and a big smile.
Janet Reid, Salt Ash
We put our faith in Simon (Boyle) and he delivered yet again. We will continue to do business with Robinsons and Simon in future.
Stephen & Suzan, New Lambton
Just a note to advise that recently I had dealings with Joanna Cook from Robinson Property regarding a property in Rankin Park. I furnished Joanna, and several other Newcastle agents, with the special requirements of my client – too many to mention in this note. To my delight, Joanna contacted me with the ‘right’ property. Dealing with Jo was a pleasure as she paid meticulous attention to all facets of the purchase.
Peter Finn, Port Stephens & Newcastle
The overall experience was made easy and gave me confidence from first contact.
Kathryn & James, Merewether
I listed with Robinson Property because Darren [Bender] gave us an offer we could not refuse!
I have been more than happy with the way Robinson's real estate has handled my house sale, thank you so much!
Chico, Wickham
Robinson Property provided excellent service to sell the property. I was kept informed very comprehensively on a weekly basis by Ben Robinson.
Robert, The Hill
Thank you to Matthew [Nelson] for his commitment into selling the property. He was extremely hard-working and focused on doing his best to sell my house as quickly as possible for the best price! Thank you!
Suzanne, Mount Hutton
We rate all areas of our sale EXCELLENT. We recommend Simon Boyle.
Thomas, John & George Ylias, Mount Hutton
Sheree did a great job for us. We are happy with her service.
Anthony & Mavis, Salamander Bay
Mike Flooke of Robinson Property handled the sale of our property very professionally - he gave us no-nonsense advice on promotional, costs, pricing etc. on this 'average' home in a difficult financial climate. It was sold fairly quickly to both parties mutual satisfaction
Roderick & Jill, Stockton
Thankyou Janine & Paul Maund for a job very well done! We dealt with Paul only after listing & he was excellent. Obviously Robinson Property have a great market image for so many buyer contacts in a short time.
Jane, Fingal Bay
I want you to know that you [Joanna Cook] have restored my faith in real estate agents. I can’t tell you how grateful we are to you for all your hard work.
Conrad, Islington
Scott Purnell did a wonderful job with the sale of this property. His enthusiasm and professionalism guaranteed the successful sale in a fairly flat market. He is to be highly commended.
Margaret, Merewether
We have the best agent in town looking after our property and would not hesitate to have Scott Purnell help us sell or buy properties again in future.
Grant & Brittany, Merewether
We thank you for all your effort and time you have devoted to our property. You have always been a pleasure to have in our home, always enthusiastic, prompt, reliable and polite and always looked after our requests without any problem. We wish you all the best and every success for the future.
Les & Patricia Frizzell, Bonnells Bay
Matthew Nelson was genuine, honest and being a family man himself knew exactly what we needed to achieve a great outcome. He had installed in us confidence that selling our property would be a positive experience that fitted in our family schedule…..he kept to his word, working in partnership with us! We will be sure to contact him again should we require his services.
Erica & Damien, Whitebridge
Our experience in dealing with Lynn Collis was nothing short of professional and an absolute pleasure.
Jay & Linda, Charlestown
We found our agent [Steve Macnamara] to be honest and to the point. This made us feel we could trust both him and Robinson's to do the right thing.
Luke & Jennifer, Maryville
I would thoroughly recommend Malcolm Taylor to sell your property. Malcolm was at all times professional, discreet, informed and a true gentleman. My property sold within three weeks – not bad for a recession !
Dowsett, Boat Harbour
We were very happy with Malcolm Taylor’s professional service.
Welsh, Nelson Bay
We received excellent verbal feedback from Neil Moore each week. We always felt he was confident of a sale in a somewhat slow market and he succeeded.
Wiggins, Nelson Bay
Malcolm Taylor handled the marketing and sale efficiently and achieved a good price for the property.
Naylor, Soldiers Point
From our first approach to Malcolm Taylor, he has kept us informed every step of the way. He was always contactable to answer any questions we had and achieved a result above our expectations. I would recommend Malcolm and Robinson Property to anyone thinking of buying or selling a home or unit in Port Stephens. Once again, thanks for a job well done !
Herlihy, Nelson Bay
My wife and I consider the help & assistance provided by Sheree Richardson could not be faulted. If ever we have another property in the area to sell, it would only be with Sheree . Her efforts on our behalf were five star rating.
Bennett, Salamander Bay
My daughter and I were very impressed with Sheree Richardson.
Odbert, Soldier Point
We would highly recommend Steve Thais of Robinson Property. No suggestions for improvement as his service was great.
Weekes, Fingal Bay
Steve Thais was personally referred to me. I received a good result in a tight market with the right approach taken.
Boswell, Fingal Bay
I am very happy with the way Paul & Janine Maund handled the sale of my property and the overall help they gave me.
Attwood, Soldiers Point
I chose to appoint Robinson Property because Paul & Janine Maund outlined a detailed marketing strategy that was suited to my property rather than a generic process proposed by the alternative agents that I interviewed.
They provided honest and realistic advice and following the agreed marketing strategy, completed the sale in only four weeks at a price in the upper range of their initial estimation.
Their feedback was excellent, which was important to me as I live in Sydney and was not able to be in Port Stephens throughout the process.
I would certainly recommend Paul & Janine to anyone looking for an honest & reliable agent.
Cuthbert, Soldiers Point
I found Paul & Janine Maund to be very professional and extremely pleasant and helpful during the sale of my property. I would recommend them to anyone looking for reliable & honest agents in the bay. A huge thank you for guiding us through the selling process here in Australia. It’s been a pleasure working with you guys, many thanks for your professionalism and involvement in this stage of our lives. Moving on! Not sure where next!
Pope, Soldiers Point
Our thanks go to Phil Smith for helping us through a hard time.
Wylie, Nelson Bay
I selected Simon Boyle of Robinson Property to sell my property at Cherry Road Eleebana, after interviewing several agents. I found Simon very helpful with his advice even prior to signing an agreement with him. During the time of the agreement with Robinsons, I found Simon to be very ethical. He worked hard in marketing the property, taking numerous prospective buyers through the property. Detailed feedback was provided after each inspection. Continual reports were provided whilst the house was on the market. He was always available and helpful if any issues arose.
Simon was professional at all times. I would certainly have no hesitation in recommending Simon as a real estate agent to anyone. In the future, if I ever need an agent again, Simon would be my first choice.
Maria Reed , Eleebana
We had previously bought and sold through Simon Boyle. If I decide to sell another property Robinson Property will be the first people I call. They go above and beyond other agents. Thank you Simon.
John & Nicole Casey, Blackalls Park
Exceptional communication, complete with transparent feedback, makes it easier to gauge market value.
Darren & Simone, Dudley
I would like to take the opportunity to thank you and the rental department of Robinson for their excellent management of the property. I have complete confidence in your department, I have had no difficulties whatsoever while you have managed the property. Certainly the quality of rental return and the quality of tenants have been excellent. It is without question that when the property again becomes available that it will once again be placed in your hands.
Joshua Simpson, Merewether
My brother and I would like to thank you <Stephen Costello> and your fellow staff members for the superb way in which you sold our family holiday house in Nelson Bay.
When considering which agent to use, I knew immediately on your first inspection of the property that you were the agent we needed. Your enthusiasm for the house and your willingness to pursue the price we had in mind was in direct contrast to other agents that we approached. You were also able to see the particular type of clients that our property would attract and focus your advertising campaign in their direction.
Anne Steiner & Mike Glendinning, Nelson Bay
Thank you for your recent appraisal on our property at Georgetown. We had several agents through, who had varying ideas, methods of selling and appraisal values. It was an interesting but exhaustive time and out of this experience we have chosen someone who was attentive to our enquiries and respectful of this enormously emotional decision we are making, with the biggest financial asset that we own. The decision was made with all of these issues in consideration, and we have chosen to list with your company. Joanna was extremely friendly and not pushy at all. a professional presentation and honest appraisal.
Roger & Denise Ewin, Georgetown
Renting the property through Robinson Property has been a positive and wonderful experience. We found that they were easy to communicate with and very understanding. Equally, our landlord was a pleasure as they were understanding and easygoing.
Samuel & Kellie, Mayfield
Robinson Property has managed the rental of my property for the past 18 months.
Please thank all your staff in the office: Janna-Lee, Cathy and Kylie for their excellent service. Every time when I needed to call them they were always polite, helpful, prompt and efficient. It has a been a pleasure to deal with them.
If I need to rent the property again I will certainly come back to Robinson Property, especially as it is increasingly rare these days to find such excellent service which puts its customers first. Thank them for taking such good care of things for me.
Vivien Crawford, Lambton
The Tenancy Team Maintained a 100% occupancy rate over the past 4 years and only contacted us with issues that did require our immediate attention. Management of the property would have been a difficult job to say the least as the premises are old and could have absorbed far more maintenance to achieve a more pleasant habitable standard. Nonetheless, your team still yielded what we consider a higher than expected rental return.
Colin LLes & Chanelle Garlan, Waratah
From initial contact, Joanna’s exuberant enthusiasm instilled a great deal of confidence in her ability: however she was also realistic in her marketing price and did not offer false expectations. Joanne’s selective marketing ultimately found a motivated purchaser who paid a price we consider being the right price.
Colin LLes & Chanelle Garlan, Waratah
We've often said that we'd love to get your management team to look after our Sydney properties. Your level of initiative, courtesy and professional competence in looking after our little flat in Merewether has impressed us no end. We've used a number of different agents over the years (some with quite an "'exclusive" sense of themselves) and you guys are by far the best we've come across.
Carla Leonardi & John Fritz, Merewether
"Professional integrity of the highest order combined with patience and perseverance and willingness to act on suggestions from us."
David & Patricia, Collette
"It was a pleasure dealing with Paul and Janine Maund. I found them approachable, friendly, and professional and did what they said they would do - thank you."
Linda Beaumont, Shoal Bay
"I have been impressed at the sale price achieved by Paul and Janine, beyond what other agents had our property valued at . Paul and Janine have been excellent to deal with and understood my needs. I have already recommended both to other parties thinking of selling and or buying in NelsonBay. Well done, look forward to further business dealings.
Gregory Hough, Nelson Bay
"Paul and Janine are a rare find. It’s not often I have met 2 people who enjoy their career and are so exceptionally good at it. They listen and take in all aspects of what the customer is saying. Such positive and vibrant people I can’t thank them enough. I have recommended to several friends."
Lynne & Andrew Higgins, Anna Bay
"We wish to thank Malcolm for making the sale of our home a stress free experience. For your friendly and very polite attitude professional helpful advice and most of all, for never losing enthusiasm during our sale period in this current financially difficult time. You always kept us well informed on any progress and made yourself readily available for any discussion or information we required."
Brian & Lyn Rolfe, Salamander Bay
"I would thoroughly recommend Robinson Property and in particular Malcolm Taylor to sell your property. Malcolm was at all time’s professional, discreet, informed and a true gentleman. My property sold within 3 weeks. Not bad in a recession."
Donna Dowsett , Boat Harbour
"After listing our property with other agents for over seven months we were rather sceptical when Malcolm Taylor declared he would raise the price and sell the property speedily. His claims were soon justified – to our delight! As a result we would be pleased to recommend Robinson Property"
Ian & Margaret Watts, Soldiers Point
Really appreciate your prompt attention to renting our property for us.
Service is excellent - as always
Chris, Merewether
"From the start of our leasing Property Management could not have been more professional and down to earth, relaxing us about renting our property. Thank you.
On the sale side of our property Darren Bender was terrific, he informed us of every move in which the sales was going and on negotiation of the sale price. We were so glad he was on our side, very professional . Thank you so much to Darren and Robinson Property, we still have a lot of friends in Newcastle and will recommend highly."
Christopher & Helen, Merewether
"As you know, we also talked to 3 other agencies. From the outset it was clear that you [Stephen Costello] were the most professional sales person and that Robinson Property had the most internet marketing experience. We were impressed with your knowledge, realism, credibility and ethics. Right from the outset you worked hard and we were impressed with the number of really interested parties you got at the inspection stage, even in a softening market. We are delighted wit the result you achieved for us."
Geoff & Trudy Billingsley, Boat Harbour
"We chose Robinsons as the managing agents to ensure we got the right tenant at the right price, as soon as possible. We’re pleased that you’ve been able to deliver on all 3 aspects!"
Nathan Kerr, Newcastle
"Thank you for finding our new tenant, for keeping us updated on the progress of the tenancy process, for answering our questions and for returning our calls. Robinson is very fortunate to have such an efficient, professional and committed member as part of their team. Your customer service and attention to detail is commendable. Thank you. "
Lynette & Anton, Merewether
"Janine & Paul Maund presented as a very professional, efficient and supportive team. As a first time vendor it was reassuring to have their guidance and advice"
Margaret Lowndes, Anna Bay
"During the onerous procedure of selling and buying both properties simultaneously, Stephens Costello's timely and informative telephone calls were very much appreciated. We would like to express our sincere thanks for the professional and courteous manner in which he kept us informed and dealt with the negotiations. Should we were to embark on any future real estate negotiations, he would most certainly be the first person we would contact. "
Rowlands, Salamander Bay
"I just wanted to say thankyou for being so thorough and efficient with renting my property. Not one day lost in rent!! That is fantastic!"
Cynthia Bailey, Merewether
"I just wanted to thank Lyn Collis for helping us sell our lovely home in Lambton. I guess it was one of those situations that was just meant to be - who sells there house before listing?! We were very comfortable with Lyn's manner and approach to selling our property. We felt confident and assuranced that our home was "sellable" in the current market for a good price. Every time I thought "I have to call Lyn to see where things are at " the phone would ring and it would be Lyn - it was nice I did not have to be chasing things up as we were trying to organise a move to Sydney"
Sally & Malcolm Pittendrigh, Lambton
"Just a line to thank Stephen Costello for the excellent manner in which he managed the sale of our holiday cottage. Stephen's professionalism, attention to detail and sensitivity to our needs in the process was outstanding. The regular contact regarding progress (or otherwise as the case may be) was very much appreciated, particularly as we were not in residence during the process. We have no hesitation in recommending your services to anyone looking to sell their property."
Helen & Malcolm Fearns, Shoal Bay
"We are very happy with the Robinson service offering and would have no hesitation in recommending you to anybody else."
Frank & Noel, Newcastle East
"Thank you so much for your email regarding Rental Properties, it was extremely helpful and I will deftly be recommending my friends and colleges to Robinson Property!!! It’s refreshing to know that there are other agencies in Newcastle who appreciate good customer service. After many attempts at gaining information from other real estate’s you are the only company who have replied in a informative, personal and professional manner. So once again thank you! Also being in the customer service and sales industry , we pride ourselves on looking after our customers, clients and candidates – it was lovely to receive some of that in return. "
Prospective Tenant, The City
"After unsuccessfully trying to sell our home through other Real Estates we turned to Malcolm Taylor at Robinson Property. His communication was fantastic and Professional approach was a major standout point and in my opinion the main reason he succeeded where others before him had failed. I would not hesitate recommending him and Robinson Properties to anyone who was considering selling their home. "
Peter Lloyd, Boat Harbour
"Since the first day Stephen Costello kept us up to date with progress as developments occurred. We have not had to call at any stage to find out what has happened because he always called us first. Communications were always honest, frank & extremely pleasant. Happily they have also been devoid of the unnecessary spin & hype that many estate agents are notorious for. In summary, we have sold quite a few properties over the last 10 years & I can’t remember being this happy & satisfied with the performance of an estate agent before."
Bruce & Sandra Catt, Nelson Bay
"We have since sold our house, but want to say a big thank you to your (Property Management) team. You guys are the most professional property managers we have ever dealt with. You all certainly made looking after a property long distance easy. Many many thanks!"
Marianne & Phillip Lavelle, The Hill
"Thanks to Lyndall Allan for all her assistance with Cooks Hill. I have been so impressed with her committment and professionalism. She really has changed my mind about real estate agents (and that is pretty hard to do). Lyndall's communication skills are exceptional and we are very grateful to have had the opportunity to work with her."
Mik & Vicki Ilett, Cooks Hill
"Joanna Cook has gone above and beyond. We absolutely loved her and will be referring her to family and friends to sell their properties as well."
Pauline Webb, Morpeth
"I would like to thank Robinsons for their very professional service over the last 12 months. We have been renting in Maitland, Newcastle and Sydney over the past 12 years and Robinson Property has by far been the best service in real estate that we have experienced in that time."
Adam Boyle, Merewether
"Thank-you so much for the inspection report on (my Rental Property). I have to say that I'm very happy with the way Robinson has outlined the information, … This makes it so much easier for me as the Landlord to have a good understanding of what's going on - so thanks."
Suzanne, Cooks Hill
"I like dealing with professionals. After dealing with other agents Robinson’s was as I expected – a delight!"
Mr & Mrs Maughan, Garden Suburb
"Our property was sold in 2 days. Quality service, professionalism and dedication was of paramount importance to the sales staff."
Mr & Mrs Renshaw, New Lambton
"The agent told me he would do everything he promised to do and he did! That’s unusual with sales people. I was very happy to get full asking price for my property."
Mr Sinclair & Ms Rath, Merewether
"Buying and selling your family home or rental can be one of life’s most stressful undertakings. Robinson Property do everything they can to help make it not only less stressful but a joy at times."
Mrs Benton, Adamstown
"I have recently sold my rental property through Robinson Property and I felt the compelling need to express my pleasure with the entire transaction. I have no hesitation in recommending Robinson Property to all who will listen. "
Craig Allen, Adamstown
"I wish to give you some feedback as to how impressed my husband and I have been with the superior customer service we received from your organisation but most importantly from Matthew Nelson and also express how blown away we are with regard to your marketing both to vendors and the general public. The whole experience we recently had with Robinsons was tremendous! Being in sales myself and often being disappointed by the level of service I receive from different organisations, I feel compelled to recognise great service when it happens. "
Alana & David Burke, Wallsend
"We recommend Robinson Property highly!"
Danielle Louise & Allan Craig, Anna Bay
"A brilliant combination of the right time, the right price and the right agent. Thank you for getting the result we wanted so quickly."
Darren & Nerida Stocks, Salamander Bay
"Overall Sale and Negotiation process was handled professionally and smoothly. To sell two properties within a week of listing was excellent!"
Keith Gervase & Cheryl Ann Campbell, Nelson Bay
"Robinson property gave a good service and delivered a reasonable price in a slow sales period. I would recommend them to sellers of properties in the Port Stephens region."
Warwick Allan & John Powell, Nelson Bay
"Sold in three days, what could we say “WOW” – well done"
Robert & Gloria Barratt, Salamander Bay
"We were very happy with the promotion of our property which did lead to an early sale."
Ronald & Valerie Bowden, Salamander Bay